Frequently Asked Questions

GENERAL

  • Why has AOSC 2021 moved to a fully online format?

    With COVID-19 continuing to prevail around the world and with the constantly changing social and travel restrictions, the organising committee has decided to move AOSC 2021 to a fully online format to be able to move forward with planning for AOSC 2021. We would like to thank all our partners, stakeholders and participants for their understanding and support in this new move.

  • When and for how long will AOSC 2021 take place?

    The Online Edition of AOSC 2021 will take place from 2 – 11 July 2021. The event has been expanded from its 3-day format to a total of 10 days to give delegates more time to watch all conference sessions.

  • What can participants to the Online Edition of AOSC 2021 expect from the experience?

    The organisers are working on putting together an insightful conference together with speakers such as Juan Carlos Varela, Susan Cunningham, Greg Huang and many more. Look forward to a mix of live and pre-recorded sessions that delegates can learn from at their own schedule.

    Note that recording and reproduction of the video without consent is strictly prohibited.

  • Will CPE points be awarded if I sign up for the conference?

    Yes, Continuing Professional Education Points (CPE Points) will be awarded for the AOSC Conference. Attend all conference sessions on the digital platform and earn over 20 Continuing Professional Education Points (CPE Points).

  • When and where will the next physical edition of AOSC be?

    The biennial orthodontic event will return to its established format at Marina Bay Sands, Singapore in 2023.

 

REGISTRATION

  • When will registration for the event open?

    You may register for AOSC 2021 online by signing up here. Should you have any further questions, please drop us an email at This email address is being protected from spambots. You need JavaScript enabled to view it..

  • I do not wish to attend the conference but would like to attend the exhibition only. Is this possible?

    Yes, there will be an option to get to know the AOSC exhibitors online. More information will be shared as soon as it becomes available.

  • I am unable to log into the platform during the dates. Can I request for a refund?

    Unfortunately, refunds will not be issued for the digital edition of AOSC.

 

ONLINE PLATFORM

  • I have registered for the conference. How do I access the online platform?

    An email with your login information was sent at the point in time of your registration. Please use this information to log into the platform. The platform will only be opened on 2 July 2021.

  • If I cannot attend the live conference sessions, can I watch on-demand after?

    All conference sessions will be made available on the virtual platform for conference delegates until 11th July 2021. Please ensure to watch the sessions before then.

  • I have issues logging into the online platform. What can I do?

    We recommend going through the following troubleshooting steps:

    • Use a laptop or computer, as the platform is optimised for desktop use
    • Open the platform in Chrome or Firefox Browser
    • Clear your Browser Cache and try logging in again

    Should issues persist, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

CONTINUING PROFESSIONAL EDUCATION POINT NOTICE

  • Will CPE points be awarded if I sign up for the conference?

    Yes, Continuing Professional Education Points (CPE Points) will be awarded for the AOSC Conference. Please stay tuned for further details.

  • How many CPE points can I get from AOSC 2021 Conference? How are CPE points awarded for the digital conference?

    There is a total of 21 CPE Points available by watching all sessions. Please note that you need to be logged into your account tied to your DCR number so that the points can be allocated to you.

  • How are CPE points awarded for the digital conference?

    You can accumulate CPE points by watching the conference sessions on the virtual platform. CPE points will only be issued if the conference session is watched in full. Our system will automatically capture whether you have watched the conference session.

  • Is there a difference in the allotment of CPE points between watching the conference session live or on-demand?

    There is no difference in the allotment of points between watching it live or on-demand. Despite the number of times you view the session, you will only be accredited with one set of CPE points for the session.

  • When will my full set of CPE points be issued?

    For local delegates, please allow up to 1 month for the association to upload the information to SDC. For international delegates, please allow up to one month for the organisers to prepare the certificate of attendance.

 

For any further questions, please do not hesitate to contact Ms Isabel Shankar at This email address is being protected from spambots. You need JavaScript enabled to view it..